OUR SPEAKERS

Cindy Chaimowitz

GM Wholesale & Customer Service

Foodstuffs North Island Limited 

Bryan Ng

Chief Data & Analytics Officer

New Zealand Trade Enterprise

Wayne Armstrong

GM Transformation

Placemakers 

Juliet Jacka

Head of Data & Analytics

Z Energy NZ 

Loren Howson

Research and Insights Lead

Sport New Zealand

John Lee

Director of Customer Experience

Xero

Meghan White

General Manager, Service Design and Implementation

Te Pou Ohumahi Mātauranga | Education Workforce

Manvi Madan

Manager Data & Insights

Port of Auckland

Prashant Bakshi

Chief Customer Officer

New Zealand Qualifications Authority

Anna Livesy

Head of Customer Experience

ANZ

Jin Wan

Client Experience Manager

Fisher Funds

Paul Natac

CIO

Provident Insurance

Nicola Chrisp

Head of Customer Engagement

Toitū Te Whenua Land Information New Zealand

Melanie Disse

CX Specialist

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McLeish Martin

General Manager - Customer, Immigration New Zealand

Ministry of Business, Innovation and Employment 

Nick Ogilvy

CX Specialist

Zendesk

Aviram Vijh

Former Chief Design & Experience Officer

Macquarie Group

Rhonda Rehman

GM, Member Services

Chartered Accountants Australia & New Zealand 

Jonathan Barnett

Head of Experience Design | Lending and NPS

ASB Bank

Bond Grieve

Generative AI Engineer

One New Zealand

Terry Meadow

Head of Digital

Placemakers

Erin Brown

CX Sales Specialist

Zoom

Ashleigh Whitmore

Creative AI Lead

Global Brand, JLL

Moa Haar-Simmonds

GM - Service Operations

Mercury NZ

Wendy Ballard

General Manager NZ

Zip Co 

Tim Reed

Head of Data Science and Analytics

New Zealand Post

Liz Pinfold Reed

CX Specialist

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Rakesh Prabhakar

General Manager

Zoho Australia & New Zealand

Lauren McCall

Senior CX Specialist

Zendesk

Bridget McNeill

Head of Customer Journeys & Experience

Sky New Zealand