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Jonathan Barnett

Head of Experience Design | Lending and NPS

ASB Bank

For over 10 years, Jonathan has designed experiences that create positive behaviour change for customers and drive engagement and retention for companies. He's been lucky to do this in multiple geographies, industries and languages. From helping launch startups in the Bay Area, to setting CX strategy for Latin America’s largest bank to his current role as Experience Design Director at ASB Bank.

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